Support Resources
Smith is committed to providing equitable, inclusive, dynamic services. The goal is to help students connect with the offices, centers and resources that they can rely on for personal and academic support, community engagement, inclusion and self-care, as well as a variety of other forms of assistance.
Are You Concerned About Someone?
If there is an immediate risk to life or property please contact campus safety at 413-585-5555 or extension 5555.
Student of Concern Referrals
The above referral form is for the use of faculty, staff, students and community members.
Referrals are reviewed by the Dean of Students or a member of the Dean of the College's team during normal business hours, Monday-Friday, 8:30am-4:30pm and may not be immediately reviewed.
Questions about the form? Contact studentaffairs@smith.edu
The college’s scheduling calendar, 25Live, provides a central campus calendar of events.
Emailed to every student, this calendar resource provides important academic notices as well as information on events.
The social network provides helpful access to events from student organizations as well as student life.
Navigating Other Resources
Who can help me with…?
The Office of Student Affairs strives to ensure students have access to the information they need in order to navigate the Smith College campus and its many resources. Below you will find a list of the most common concerns for students and families as well as the campus partners best suited to assist.
If you don't find what you are looking for, please reach out to us at studentaffairs@smith.edu, and we will help connect you with the right office or department.
ACCOMMODATIONS
The Office of Disability Services can help students with academic accommodations and coordinate with professor(s) and the registrar’s office to ensure each student’s needs are met.
ASSISTIVE TECHNOLOGIES
The Assistive Technology Lab contains technology with accessibility features.
MATH AND SCIENCE
The Spinelli Center for Quantitative Learning offers tutoring, workshops, and class study sessions on utilizing quantitative data.
RESEARCH
The Smith College Libraries help students learn to research effectively and access librarian support. For a comprehensive overview of all that they offer, visit the Smith College Libraries Welcome & Orientation Guide.
WRITING
The Jacobson Center for Writing, Teaching and Learning offers tutoring and workshops on time management, study skills and public speaking.
GET FIT SMITH
The Athletics Department organizes extracurricular fitness classes for students every semester with a variety of topics and times that will fit into a busy schedule.
OUTDOOR ADVENTURE PROGRAM
The Outdoor Adventure Program coordinates many extracurricular outdoor activities including hiking, rock climbing, paddle sports and more.
VARSITY ATHLETIC TEAMS & CLUB SPORT TEAMS
The Athletics Department offers a wealth of opportunities to participate in sports and exercise for students of all levels of experience, from varsity athletic teams to recreational club teams.
Please refer to the Schacht Center for Health and Wellness
All student COVID-19 information is now located on the COVID-19 Information and Protocols page of the Schacht Center for Health and Wellness. Please refer to these pages for information about masking, testing and support.
CLUBS AND ORGANIZATIONS
The Office of Student Engagement hosts the Smith Social Network which helps connect students to student organizations.
STUDENT GOVERNMENT
The Student Government Association acts as a governing body for Smith and provides a voice for students in campus-wide issues.
EDUCATION ABROAD
The Office for International Study assists students in finding, selecting and applying for study abroad programs.
INTERNATIONAL STUDENTS
The Office for International Students and Scholars assists students with U.S. immigration, visa and travel regulations prior to their arrival and throughout their time at Smith.
RESIDENCE LIFE
The Office of Residence Life supports residents and student leaders in the development of healthy house communities guided by the Compass for Residential Education. In addition, the Office manages a variety of processes including but not limited to: housing assignments, room draw, room change requests, trunk rooms, the house social system.
CAREER DEVELOPMENT
The Lazarus Center prepares students for meaningful undergraduate and postgraduate working opportunities.
MEDICAL SERVICES
The Pelham Medical Services offers essential medical services and referrals to specialist care for students.
Appointment Desk: 413-585-2800
After-hours Answering Service and Nurse: 413-585-2800 (Option 1)
COUNSELING & PSYCHIATRIC SERVICES
The Counseling Service offers free and confidential clinical services, weekly counseling groups, connections to community-based care and crisis resources.
Counseling Service (including after hours): 413-585-2800 (Option 2)
WELLNESS SERVICES
Wellness Services has a variety of services supporting holistic wellness including health education, nutritionist consultations and group acupuncture sessions.
Contact the Wellness Team: 413-585-2800
CAMPUS SAFETY
Campus Safety coordinates responses to all emergency situations and matters of security and safety on campus.
On-campus emergencies: Call Campus Safety at extension 5555 or 413-585-5555.
Off-campus emergencies: Dial 911 for law enforcement and emergency services.
CENTER FOR RELIGIOUS & SPIRITUAL LIFE
The Center for Religious & Spiritual Life provides resources grounded in different faith and wisdom traditions, hosts weekly events that foster connection and helps connect students with community partners.
DISABILITY SERVICES
The Office of Disability Services provides support and resources for students with chronic health and mental health disabilities. No medical information is required to start a conversation with ODS.
RECOGNIZING STUDENTS IN DISTRESS
This student support decision tree explains how to recognize and respond to students in distress and will help you to make a choice about when and to whom you should refer students.
CRISIS LINE NUMBERS
This is a printable collection of important contact numbers for mental health concerns or crises including on- and off-campus lines. Please feel free to distribute it to students.
COMMON REACTIONS TO GRIEF
This handout on grief support contains information about common reactions to grief and strategies for self-care and helping others as well as contact information for on-campus support resources.
TECHNOLOGY SUPPORT
Information Technology Services offers assistance with commonly utilized Smith services such as WiFi, printing, licensed software, loaned equipment and more.
I Need More Help...
ACADEMIC SUPPORT SERVICES ADVISING APPLIED LEARNING & RESEARCH EMERGENCY FUNDS FINANCIAL AID
Contribute, Cultivate, Care.
EXPECTATIONS
Students at Smith should expect to be challenged by a diversity of thought, experience and expression. The diversity of Smith is essential to creating a robust culture for living and learning, both on campus and beyond. Each member of our community is encouraged to inquire freely and to express ideas and criticism in a civil manner, while also recognizing the opinions, cultures, traditions and individuality of others, and their right to maintain them. Everyone in our community should be able to both speak and be heard while abiding by our conduct expectations.
CODE OF CONDUCT
The Code of Conduct and Social Responsibility is a social contract identifying the expectations of our learning community at Smith. It is premised on taking responsibility for how an individual’s actions affect others.
STATEMENT OF ETHICS
Ethical student conduct is critical to a supportive and inclusive community that fosters learning and achievement. As noted in the Statement of Student Ethics, students have freely associated themselves with Smith College in a relationship based on mutual trust, personal respect and individual integrity.
RIGHTS & RESPONSIBILITIES
Joining the Smith community entails both rights and responsibilities. These include:
- to engage and experience a community that cares for its members and to assume each member’s best intentions;
- to cultivate one another's thoughts and ideas and to coexist in the discomfort of different viewpoints; and
- to contribute, discuss, negotiate and take responsibility for personal conduct and the conduct of one’s invited guests.
Please reach out to student affairs with any questions or concerns.